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Improving end-of-life care

Updated: Jul 21, 2022


A Derbyshire care home is celebrating after winning a regional award run by the East Midlands Patient Safety Collaborative.


Ashfields Care Home in Mansfield Road, Heanor, won the award for their dedicated work in improving end-of-life care.


Michelle Achilleos, Kat Taylor and Emma Mallen from Ashfields Care Home were all recognised for their contributions in becoming ‘End-of-Life Champions’ and demonstrating improvement leadership within their team.


As End-of-Life Champions, the three staff members gather information from residents as to what matters to the residents and develop individualised care plans to ensure wishes and needs are met. They attend monthly end-of-life care meetings, actively seeking ideas from the rest of the team.


They played a central role in Ashfields Care Home achieving Derbyshire End-of-Life Accreditation and developed an information leaflet for relatives, special end-of-life care baskets and condolence cards.

Jose Greveson, Care Home Manager, who made the nomination, said: “The three staff members have a deep passion and enthusiasm for ensuring the care home delivers outstanding and innovative end-of-life care. Residents are supported, ensuring that their end-of-life wishes are achieved, whether it’s an easy-to-achieve goal like playing the resident’s favourite music, sitting holding their hand or a more challenging task, the End-of-Life Champions will do everything possible to fulfil the wish.”

Throughout Derby and Derbyshire support is provided to care homes through Team Up Derbyshire’s Enhancing Care in Care Homes programme.

Emma Plummer, Place Lead for Amber Valley and Programme Lead for Enhancing Care in Care Homes, said: “The work of the Ashfields team and the difference they have made to people at the end-of-life is incredible. The Derbyshire Team Up team is keen to build on Ashfield’s success in order to inform our wider Ageing Well programme. Their approach to supporting truly personalised care and individual wishes is something that we want to spread across our teams of professionals as part of Team Up.”

The East Midlands care home awards are part of the quarterly Connecting Together webinars for care homes and give the chance for anyone working with the sector to shine a light on carers and show how appreciated they are, by nominating them for an award.

The theme for the November 2022 awards is for those who have ‘Involved and worked with residents and/or their family in projects to improve care’. A nomination form can be downloaded here. Entries close noon Monday 12 September.

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